Company


Faq
1.0 Join Us
1.1 What is the first step towards investing in E Capital Funds?
Go to "OPEN ACCOUNT", complete the Online Registration Form and "Submit" after reading through our Terms of Use and Privacy Policy. You will get a E Capital Funds Trading Account that you will use for all future transactions with E Capital Funds.
REMINDER: Please provide valid information such as your national registration copy of passport / pan/ Driving License / Voter ID / Any Idenety proof which is issued by a Local Govt.
1.2 I tried to register for a Trading Account but it states that I need a referrer ID. Why is that so?
The EE Capital Fundss Platform is by invitation only. You need an existing Investor to invite you into this facility. This is to protect the exclusiveness of our financial facility.
1.3 Can EE Capital FundsS provide me a referrer ID?
No.
1.4 E E Capital Fundss reveal to me information about any Financial Planner/Consultant in my region? Can E Capital Funds reveal to me information about any appointed agent in my country? I would like to contact them.
No, all investors are protected by our privacy policy. We do not have agents in any country. E Capital Funds has regional marketing and technical directors who help selected investors to establish a solid financial platform.
1.5 I cannot find my country's telephone dialing code during registration.
The telecommunication platform in your country is currently not compatible with our international mobile platform. However you may continue with registration, activate your account and proceed with investment. When our mobile solutions become compatible, we will require you to update your profile.
1.6 Is there an age limit for a E Capital Funds Trading Account holder?
No.
1.7 How do I activate my Trading Account?
USD 50 per year effective from the day you activate your Trading Account.
1.8 How do I invest?
You may invest after you have activated your Trading Account. You may click "Start Invest" in the Investor's Main Navigation page and key in the amount you intend to invest, in multiples of USD 200, up to USD 100,000 per investment, provided you have enough funds in your account.
1.9 How do I transfer funds into my E Capital Funds Trading Account?

A 		Make a Wire/Telegraphic Transfer to E Capital Funds by following the step-by-step guidelines under the Wire/TT Payment Instruction Menu in your Investor Navigation Main Page.
B Another active E Capital Funds investor may make an Internal Fund Transfer to your Trading Account, provided he has sufficient funds in his/her Trading Account.
1.10 What kinds of investor status does E Capital Funds currently have?

A 		Temporary Account Holder – An investor who has just completed an Online Registration Form. He/She is given 14 days to activate his/her Trading Account. Failure to do so will result in his/her temporary Trading Account being permanently locked by the system. Not allowed to introduce any investor to E Capital Funds. Does not represent the company.
B Active Account Holder – An investor who has activated his/her Trading Account by paying USD50. Yearly renewal fee is USD50, effective from the day the Trading Account was activated. Not allowed to introduce any investor to E E Capital Fundss. Does not represent the company.
C Active Investor – An investor who has invested a total amount USD200 – + USD 50 Activation fee in the E Capital Funds Financial Facility .Allowed to introduce any investor to E Capital Funds. And represent the company.
 
D Financial Consultant – A Financial Planner who have made an Investment of USD 200t. May introduce investors to E Capital Funds Financial Facility.
2.0 Login, Password and TAP
2.1 I forgot my password. What should I do?
Click on the "Forgot Password" link under the login button and enter your trading ID, e-mail and date of birth. An e-mail and/or SMS will be generated to you within 15 minutes (account will be charged USD10.00).
2.2 I tried to retrieve a new password through the "Forgot Password" facility but was unable to do so. Why is that?
It could be due to the fact that you have incorrectly entered your e-mail address or date of birth compared to the information you submitted upon registration previously. Please scan and attach your supporting document such as NIC, passport and any relevant information to prove that the account belongs to you, to support@ecfunds.net  Our customer support will verify all the documents (this might take about 3 to 5 working days) and assign a temporary password for you to access your trading account.
2.3 What measures should I take to protect my password?
A Create a secure password, one with a combination of between 8 and 15 alphabetical characters and numbers, with no character repeated more than twice.
B Change to a new password every 60-90 days. The new password must not resemble the last 3 passwords.
C Do not use a password that is related to your general information such as your cell-phone no., house/office phone no., your date of birth or car license plate.
D Do not key in your password in front of anybody. Always ask to be excused when you need to key in your password.
2.4 What is a "Transaction Authorization PIN" (TAP)?
TAP functions as a "2nd Password" that you can set in ECAPITALFUNDS Investor's Main Navigation Area so that all transactions such as E-points Transfer and Out-Going Money Transfer Request can only be undertaken upon keying in a correct TAP. In the case that your password is breached, the culprit needs to have your TAP in order to transfer funds out of your account. Again, investors are asked not to reveal or key in their TAP in front of a third party. Your TAP must be between 6 and 25 characters .
2.5 I have forgotten my TAP, what should I do?
Please scan and attach your supporting document such as NIC, passport and any relevant information to prove that the account belongs to you, to support@ecfunds.net  . Our customer support will verify all the documents (this might take about 3 to 5 working days). An e-mail will be sent out to require you to submit a new TAP or You send a request through your internal mail provided by E Capital Funds (Investor’s Main Navigation Area, account will be charged USD5.00 for TAP and NIC separately.)
3.0 Unauthorized Login and Transactions
3.1 What is an unauthorized login?
E Capital Funds defines unauthorized login as an intrusion into any investor's account without the authority and prior consent from the account owner, regardless of whether the intrusion contributes to financial losses or not.
3.2 What should I do if I find out that my account's password has been changed by a third party?
Immediately, e-mail service@ecapitalfunds.biz  with a soft copy of your passport or government-issued Identification Card, and another piece of identification such as driver's license or Social Security Card.

Our Compliance and Technical Department will immediately suspend the business transaction of the Trading Account in question. Upon completion of the investigation, normally within 3 to 5 working days, the rightful owner of the account with get a new password for login and the account will be restored back to full accessibility.
3.3 In such cases, what happens to the e-points that have been stolen from my account?
In any incident that is not the result of the system error or intolerance, the beneficiary account holder will bear full responsibility for the e-points in his/her Trading Account. Similar practice is applied by all International Banks that practice e-transactions. However, our Technical and Finance Department will do their best to track and recover the funds that were stolen from your Trading Account. If successful, the balance points that were unused will be transferred back to you with a full report.
3.4 Is an e-commerce transaction unsecured?
E-commerce transactions are not unsecured. E-Commerce is a revolution and it keeps on improving each day. The issue of e-business security is a two-way approach between the company and the user. ECAPITALFUNDS has come out with a few ways to minimize the risk of hacking towards an investor's account but if the particular investor does not wish to do his part – for example , keying his Trading Account password in front of a third party – he cannot but blame himself in the event that his account has been breached.ECAPITALFUNDS has always reminded its investors to renew their password every 2-3 months, and that this password should not be the same as their e-mail or a password they use on any other website.
4.0 Short Messaging System (SMS)
4.1 When can I expect to receive an SMS from ECAPITAL?

* 		Binary Incentives Pay-out
* Internal Money Transfer
* Approval/Rejection of your Out-Going Money Transfer Request
* Approval/Rejection of your Wire/Telegraphic Transfer Notification
* Long-duration or unexpected system maintenance downtime
* Account Activation Expired Notification
* New Investor Signup using your Trading ID as referrer
* A new account you sign up for yourself
* Account activation
4.2 Is SMS a confirmation of my transactions?
No, SMS is an indication of transactions in SC Capital Financial Platform. A confirmed transaction is as shown in your EE Capital FundsS Financial Portal after you log in to your Trading Account.
4.3 Why SMS is not a confirmation of transaction?
Simply because SMS is not a secured platform. Most big corporations in the world use SMS only as a notification and/or a back-up of transaction indicator to its members/investors.
4.4 Is there possibility that I will receive an SMS from an irresponsible third party who claims to be EE Capital FundsS?
Yes, very possible. The rule is NEVER to reply to any SMS that claims to be from ECAPITALFUNDS or related parties. ECAPITALFUNDS will never ask investors to reply through SMS as it is not a secured channel. There are also irresponsible third parties who use "From – EE Capital FundsS " to send false and malicious SMS about E Capital Funds. Please ignore such news or notification as it is irrelevant.
4.5 Why can't I receive SMS from E Capital Funds? / I have previously received SMS regularly but have not received any SMS for my recent transactions.

A 		SMS delivery solely depends on the mobile service operator from your region. Normally this is due to heavy traffic congestion that causes the delay or loss of the SMS in transition.
B SMS facility has not yet been linked up with Mobile Solution Providers in your country, or some of your local telecommunication service providers.
C It can also be due to your local telecommunication service provider not supporting an International SMS Server Gateway such as ours.
5.0 I.T. System Solutions and Technical Issues
5.1 How secure are E Capital Funds I.T. solutions?
We provide one of the more secured solutions in the industry. As with all systems, there is no 100% guaranteed security. We constantly upgrade our system solutions in order to stay ahead and secured.
5.2 Supposing EE Capital FundsS I.T. solutions and database were breached, what is the worst-case scenario?
There will be a few hours of downtime (unavailable to log in or unavailable to access EE Capital FundsS website) for us to activate our back-up system and restore all database information to its original state prior to any such incident. No investors should worry that they will suffer any financial loss (such as lost of E-points). As with all financial institutions, all losses as a result of our system fault will be borne by the company.
5.3 Am I eligible to claim potential loss (supposing I have an investor who is supposed to invest) as a result of downtime of EE Capital FundsS solutions?
No. Anything that is already keyed into the system is considered effective while anything that is not, will not be taken into consideration. For further details, please refer to our Terms of Use.
5.4 I have just registered for an account using my referrer's Personal Financial Site and now whenever I key in EE Capital FundsS  address, his site still appears. Why is that so?
Please close your browser and open a new one and you will not see his personal financial site anymore.
5.5 Why do I sometimes see the EE Capital FundsS website differently when I use another Internet browser/navigator, and why do certain functions not work in other browser/navigators?
We highly recommend that all investors use Internet Explorer browser/navigator as your choice when accessing the ECAPITALFUNDS.NET website, as our system was developed under Microsoft Platform and might not be compatible with other Internet browser/navigators.
If certain problems persist in Internet Explorer browser/navigator please contact support@ecfunds.net  as our technical consultant is always ready to assist you.
5.6 I get a "Page Not Found" error when trying to access www.ecapitalfunds.net
If you typed the URL by hand then please make sure that it is exactly as it should be. Also check the capitalization and that you are using forward slashes ( / ). If you are in doubt then you can always try to find what you are looking for from our home page. It is possible you typed the address incorrectly, or the page may no longer exists.
5.7 Why is E Capital Funds Financial Site not protected under VERISIGN SSL?
Your financial site is protected under another SSL solution that is more compatible with our system that also provides secured transactions, equivalent with the best in the Internet Secured Transaction industry.
5.8 Why do I need to use the virtual keyboard to key in Login Password and TAP?
The virtual keyboard utilizes the browser's java script to obfuscate* texts (using dynamic MD5 secured hash). During login or on the TAP authorization page, your password or TAP will not be sent plainly to the server. It will be obfuscated before being sent. The obfuscated password is dynamic and unique. Therefore, if your computer is infected with a worm or virus and it manages to get hold of the obfuscated password, it will not be usable the second time. This serves to better protect your account services. Also, there exist worms/viruses which will record keyboard strokes. With this virtual keyboard, you use your mouse to key in your password or TAP.
6.0 Setting Up Favorite Beneficiary Account
6.1 What is Beneficiary Account set-up?
Before you can perform an Out-Going Money Transfer, you must set up the Beneficiary Account details.
6.2 Why is there a need to set up a Favorite Beneficiary Account?

A 		For security purposes. In the event your account's security should be compromised as a result of your carelessness, the person cannot immediately transfer the funds into their Paypal/Money booker/E-Gold/E-bullion account.
6.3 How long does it take for Beneficiary Account set-up to be approved?
Not more than 3 business working days for own (Account Holder name) beneficiary, and 5 business working days for third party beneficiary.
7.0 Out-Going Money/Wire/Telegraphic Transfer
7.1 What is an Out-Going Money Transfer?
This is a request made by an investor to transfer funds/e-points in their e-banking system to their Paypal/Money booker/E-Gold/E-bullion account. (Minimum investment should be USD 2000.00. to avail this facility).
7.2 How long does it take for E Capital Funds  to process my Out-Going Money Transfer Request?
It normally takes 3 to 5 working days for processing and approval before we send the instructions to the bank. The bank will then take another 3 to 5 days to wire the funds to the respective account holder. In total, we can estimate your waiting period to be from 5 to 7 working days between the first working day your request was received, until the day the funds get credited into your local bank account. However, much also depends on how fast your Paypal/Money booker/E-Gold/E-bullion account. processes Incoming Fund Transfers.
7.3 Why do you need so long/so many days to activate an Out-Going Transfer Request?
An Out-Going Money Transfer Request is not a simple request because of the responsibility to make sure all funds reach their intended destination, and the right person. Firstly, we need to verify your source of funds for withdrawal, to protect all investors' interests in the event of unwanted incidents. We also need to allocate one to two ‘cooling' days after an investor makes a request as some investors realize they have made a critical mistake. Once we have activated your request to our sender bank, funds sent out are no longer the responsibility of E Capital Funds.
7.4 How much are the Outgoing Wire Transfer charges?
Charges vary from one sender's bank to another, and with the correspondent banks involved. All banks have a minimum charge, or a fraction of a percentage if above a certain larger amount. Therefore we advise investors to request an Outgoing Money Transfer of USD1,000 and above so that the banking charges will be relatively low. In general, a minimum charge of between USD40-60 is expected for any amount of funds transfer between USD100 and USD10,000. Unfortunately, these are banking charges that investors have to bear themselves.
7.5 Can I do an Out-Going Money Transfer from my ebank account to a 3rd party bank account?
Yes you may if you can provide valid relation between yourself and the said 3rd party. However, there will be a USD50 per transaction fee besides normal banking fee.
7.6 What should I do if my Out-Going Money Transfer was activated and I still haven't received the funds in my local bank?
Please log in to your Investor's Main Navigation page, and send us a request through internal mail. Out financial team will follow up from there to track the relevant transaction.
8.0 Internal Transfer
8.1 What happens if I wrongly transfer my points to another E Capital Funds Trading Account? Can I ask that the transaction be voided, or get a refund?
In any incident that is not the result of our system error or intolerance, any account holder will bear full responsibility for the e-points in his/her Trading Account. Similar practice is applied by all International Banks that practice e-transactions.
8.2 I transferred some e-points to another Temporary Status E Capital Funds Trading Account. We found that we had forgotten the password of that temporary account. What should we do?
Please precede with "forgot password" procedures for the Temporary Status SC Capital Trading Account. There is no possibility of reversing your Internal Transfer.
8.3 Can we do an Internal Transfer from any E Capital Funds Trading Account to another?
Yes you can, other than Temporary Accounts. A Temporary Account may not transfer out funds to any account unless it has been activated.
8.4 Is Internal Fund Transfer free of charge?
No 2% will be charged on every transaction.
9.0 SC Capital Investment Plan
9.1 What is E CAPITAL?
E Capital Finds Investment Plan  is an Investment Facility provided by E Capital Funds to investors who do not have know-how in investing in the global market. An investor will invest any amount from a minimum of USD200 for a fixed return that pays them between 20 - 25% per 30 calendar days.
9.2 How many investments are available for investment in the  E Capital Funds Financial Platform at one time?
There can be one (1) or many, depending on investment opportunities available.
9.3 How long will an E Capital Funds exist for investors to take part?
This depends on the amount of investment that an E Capital Funds is targeting. One ECF might target to collect a total of USD500 million while another might target USD5 billion. Once the target is hit, the particular ECF will no longer be available to any investor.
9.4 What happen when any particular ECF is no longer available for ECF  investors?
There will always be an E Capital Funds  available for Financial Planners and Consultants to promote and for E Capital Funds investors to invest in.
9.5 Do all E Capital Funds offer the same returns?
Different ECF pay investors with varying frequency, duration and percentage. However any ECF will yield investors a return of roughly 20 – 25 % per 30 calendar days.
9.6 Why does E Capital Funds yield an average for its investors of 20-25% per 30 calendar days?
On average, a period of 30 calendar days will have 22.5 trading days on the global stock market, commodities and futures markets. Therefore with an average of 1-2% return per day, 22.5 trading days will yield a minimum of 20- 25% return to our investor per 30 calendar days, almost equivalent to a month.
9.7 Does E Capital Funds provide transparency on their investment for ECF investors?
No. We cannot possibly explain to everyone how we place, invest and trade with their monies. While an individual investor may invest USD1,000, USD10,000, USD50,000 on E Capital Funds places investments of tens to hundreds of millions of dollars. The quantum of investment in ECF investment could not possibly allow E Capital Funds to explain in detail how an individual's funds are managed.
9.8 How can some investment banks and financial institutions show full transparency to their investors?
That is because they do not pay on FIXED RETURN. Your monies move more or less in tandem with market value. You are not assured to earn on your investment. On the other hand, ECF investment shields you from market volatility and guarantees you returns, a reasonable 20-25% in 30days.
9.9 It is stated that my investment is guaranteed by E Capital Funds; how does this guarantee work?
Your fixed returns are guaranteed every month through ECF,. Many conventional investments do not guarantee their investors profit but ECF guarantees profit to the investors as time/period of payment is pre-set upon any investment.
9.10 Is there a "Surrender Policy" for ECF ?
No. All investment is bound by contract, whereby E Capital Funds will accept an investor's principal investment; in return the investors accept the fixed payment schedule as defined by the ECF an investor has chosen. In ECF however, should the company decide not to continue with such arrangement, investors have the choice for principal return or to continue with the new returns.
9.11 What is the difference between commercial banks' "Time/Fixed Deposit" and E Capital Funds ?
FD yields you a return of 1-7% per annum depending on the bank, while ECF will yield you an average of 20 - 25% per month, up to 400% per annum. You are able to "Surrender" your T/FD contract at anytime and collect back your principal but E Capital Funds 's does not have a "Surrender" policy. You are not able to collect back your principal midway through the program.
9.12 Why is E Capital Funds able to offer such high return for ECF programs??
An average return of 20-25% per 30 days is a normal off-shore return on huge portfolio investment. We diversify E Capital Funds collectively into various portfolios and investment windows that are able to generate us returns beyond the quantum we pay for our ECF,
Investors.
9.13 How does E Capital Funds derive its profit?
Firstly, the returns on investment are beyond our ECF commission. Secondly, ECF Capital derives extra profit from compounded returns. Your ECF is paid once every 30 calendar days, while the global investment market is traded up to many times daily, 5 days per week and an average of 22.5 days per month.
9.14 Why is E Capital Funds paying us so little in ECF when your return is so high?
We are currently one of the most high-paying legal off-shore investment entities in relation to facilities that cater to the public. We shield your investment from market risk and volatility, therefore 20-25% in 30days is considered optimum at this stage.
9.15 Can I invest in ECF using Bank Guarantee or any financial bridging facility?
No. All ECF investment is in CASH terms. E Capital Funds will not assist you in any way to deal with any third party financial institution to fund your investment in ECF.
9.16 I have large fund that I intend to invest in ECF. Do you have a special protocol, or deals or offers?
No. All investments are treated the same and will have to go through same channel and procedures.
9.17 Does the E Capital Funds system have auto compounding of the returns/re-investment?
No. Re-investment has to be done personally. E Capital Funds has no rights to force an investor to re-invest his/her return.
10.0
10.1 What is ECFA?
E Capital Affiliate Program (ECAF) is a specially designed incentive for the Business Planner (an investor whose accumulated ECF investment totals USD 200 or more) who intends to promote our Business Facility to the global community.
10.2 What is ECF?
E Capital Funds .
10.3 What is ECFB?
E Capital Funds Business Plan (ECF) is a no-limit income opportunity for a Business consultant to build his or her financial future on the E Capital Funds Financial Platform.
11.0 Legislation, Legality, Licensing
11.1 Is E Capital Funds a legal business?
Yes.
11.2 Is investing in E Capital Funds legal for me?
That would depend on your, and your countries, judiciary interpretation of legality. Some countries prohibit their nationals from investing in off-shores while others prohibit investment through Internet facilities. Most financially liberal countries do not prohibit such investments. We do not advise our investors to break any law. As far as E Capital Funds is concerned, it is a legitimate Financial Facility under E Capital Funds platform for its global investors.
11.3 Is promoting E Capital Funds Financial Facility a legal activity?
That depends on the rule of the land. We always advise our Financial Planners and Consultants who are actively promoting E Capital Funds to exercise caution and not to hold public meeting or functions unless the law in your country sanctions such moves. Our Terms and Conditions also prohibit investors from "over-promoting," "over-promising" and "over-advertising." As much as we appreciate the excitement that is generated by all our investors, we do not want our investors anywhere in the world to face any problems with regulatory authorities.)
11.4 E E Capital Fundss is governed under which jurisdiction?
E Capital Funds is governed under E Capital Funds Terms and Conditions.
11.5 Can you provide me with the license number or photocopy of a financial license from a globally recognize financial market, or any reference of your dealings with PLCs around the world?
Under E Capital Funds Terms of Use for E Capital Funds global investors, we have decided that no such references will be produced and quoted at any time due to management, security and Privacy Policies & Act.
11.6 Can I get references for E Capital Funds ?
No, when you decide to invest in and promote E Capital Funds , you are governed by the Terms and Conditions of E Capital Funds. No requests will be entertained for any kind of information pertaining to E Capital Funds dealings and financial matters.
11.7 I tried to search for E Capital Funds information but could not find any under the Securities Commission/SEC listing
We do not list our entity directly with SC/SEC.
12.0 Taxation
12.1 Is my income from E Capital Funds tax free?
E Capital Funds advises its investors to manage their income through a legally managed taxation system in their local country. For high net-worth investors with off-shore bank accounts whereby there is no jurisdiction for income derived from investment, it is up to you to manage your financial portfolio.
12.2 Can E Capital Funds provide paper documentation for my taxation purpose?
No. We do not provide such services. E Capital Funds applies paperless transactions.
13.0 Account Ownership
13.1 Is my account transferable to another investor/new investor?
No facility in our system to allows such transfer at the moment. Any personal dealings between investors are beyond our recognition. In any event of dispute or official requirements, we only recognize/acknowledge the person who is legally registered in our system.
13.2 What if I'm dead tomorrow? What will happen to my account?
Your E Capital Funds Trading Account will continue to operate as per normal. In such a case, we will assist the transfer of the account to the new owner if all legal requirements are submitted upon request and to the satisfaction of our management. Investors are encouraged to register their next-of-kin/beneficiary and can do so in their Investor Navigation Area under “Personal Info- Edit Personal Info."
14.0 Privacy Policies
14.1 Is it safe to provide my valid passport or Government ID information, my home address and phone number to E Capital Funds?
This is not a question of security. This is the responsibility of every of E E Capital Fundss investor whenever filling out any online information or upon request by the company to provide such documentary evidence to us to verify your existence and good standing order.
15.0 Terms of Use
15.1 What if an investor is found guilty of breaking any of E Capital Funds Terms of Use?
Expulsion/termination from the E Capital Funds Financial Facility with partial/complete return of their principal investment in mild cases, and complete termination with no return of any of their investment in severe cases such as claiming oneself as representing the company (E Capital Funds), using advertising material that misleads potential investors, involvement in soliciting funds from the public by capitalizing on the good name of our brand as well as intentionally providing wrongful information during registration. E Capital Funds views breaking its Terms and Conditions as a very serious issue.
16.0 Advertising and Promotion
16.1 Can I as a E Capital Funds Financial Planner and Consultant print a business card?
You can print your personal business card without using the E Capital Funds and E Capital Funds logo.
16.2 Can I advertise this financial facility?
No advertisement in any mass media such as brochures, pamphlets, banners, magazines, television or radio is allowed.
16.3 Can I create a personal website to promote E Capital Funds ?
Strictly not allowed. You are only allowed to use E Capital Funds replicating (Personal Financial Site) website: www.ecapitalfunds.net/YOURtradingID (example: www.ecapitalfunds.net/aukjx9988187)
16.4 Can I link my personal/business website to www.ecapitalfunds.net
No. It has never been our business policy to let a third party website link to our website.
16.5 Is web listing using my E Capital Funds Replicating Website allowed?
Yes.
16.6 Can I set up a chat forum and blog to discuss E Capital Funds ?
Yes. No usage of the SC Capital and E Capital Funds logo or web content is allowed.
16.7 Is spamming (using e-mail to send your replicating website or information about E Capital Funds to the mass public) allowed?
NOT ALLOWED. ANY INVESTOR CAUGHT IN SUCH ACT WILL HAVE THEIR ACCOUNT TERMINATED WITH IMMEDIATE EFFECT.

WARNING – E Capital Funds Management has the right to revoke any investor's membership whenever it is found that the means, methods and motive to promote E Capital Funds have caused direct/indirect malicious repercussions to E  E Capital Fundss global image and business growth or have broken any financial regulation in their own country.
17.0 Financial Report
17.1 Can I ask for a Financial Report of E Capital Funds performance?
No. The fact that ECF offers you a fixed return has made it unnecessary to have access to such information.
17.2 How do I obtain information about the progress of my investment?
You can log in to your online account and check the progress of your investment through our E Capital Funds Banking Facility and ECF Analysis Report. All reports including ECF are provided on a real-time basis.
18.0 SC Capital Appointed Personnel
18.1 Did E Capital Funds appoint any personnel to assist the growth of E Capital Funds other than your management team?
We only appoint:

A 		E E Capital Fundss Marketing Director – Regionally appointed Marketing Director whose main role is to assist E Capital Funds opening up new markets in their geographical region. One on every continent. Represents the company..
B E E Capital Fundss Technical Director – Regionally appointed Technical Director whose main role is to assist E Capital Funds to sustain market growth by solving problems that are technical in nature, in their geographical location. One on every continent. Represents the company.
19.0 Inquiries and Customer Service
19.1 Do you accept phone calls and fax-in?
No. We do not accept calls and fax from unidentified sources.
19.2 Why?
We have built the E Capital Funds facility using a fully integrated online platform. We expect all requests, complaints and transactions to be carried out in this manner only. We have set up our system in such a way as to build E Capital Funds into a global financial platform utilizing the best online solutions possible, with periodic upgrades.
19.3 What languages does E Capital Funds use to communicate with its investors?
Only English at this point in time.
19.4 Why do E Capital Funds do not respond to some of my inquiries?
It is most likely that your inquiry is not serious or relevant to our financial facility and organization, or the information which you require is available on our website. We suggest all potential and current investors read through our website thoroughly before posting us inquiries
 
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